Southport, Conn. – Boat Fix, a leading recreational boating telematics company that provides a combination of remote monitoring, GPS tracking, theft prevention/recovery and 24/7 live customer support, announced today it has partnered with pontoon manufacturer Landau to bring support to boaters.
According to the terms of the new partnership, new purchasers of Landau pontoons will receive three years of complimentary Boat Fix services, along with one year of towing via the Landau Link App. As the only remote monitoring company in the boating industry backed by 24/7 live support, Boat Fix will provide this service through the Boat Fix Alarm Monitoring Center based in a newly-acquired South Carolina headquarters.
“Boat manufacturers continue to note the increasing importance of non-stop customer support and the value it adds to already well-known brands,” said Boat Fix CEO, Steve PItsos. “Landau carries a strong name in luxury pontoons and our 24/7 support services help bring the Landau line to all new heights in customer service and experience. We look forward to supporting Landau’s mission to provide boaters with unbeatable memories on the water.”
“For years, Landau has chosen superior build quality over quantity time and time again, offering boaters a custom approach to the pontoon lifestyle,” said Landau President, Kelby Phelps. “We’re not a big corporation, nor a mass-production plant, we take pride in standing by all of our boats to ensure long-term customer satisfaction. We look forward to partnering with Boat Fix to offer our customers exceptional service round-the-clock.”
With 24/7 Alarm Monitoring Centers in Charleston, S.C. and Southport, Conn., every call is answered in seconds and in person and with Boat Fix’s Mechanical Helpline, a courteous, trained professional mechanic is immediately available on the phone, ready to diagnose problems and assist. Boat Fix’s weather alerts, theft prevention, and alarm and battery monitoring, as well as tow dispatching is now available to Landau customers nationwide.
For over 50 years, Landau has been a family-owned and operated business focusing on custom-built luxury pontoons. Known for innovations like their U-shaped logs and emphasis on handcrafted construction using high-quality materials, Landau offers a range of vessels from 19 feet to 21 feet in length.
For more information on Boat Fix, visit www.boatfix.com.
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About Boat Fix:
Boat Fix is a leading telematics service for boat owners that ensures a safe, secure and stress-free boating experience, including pro-active technical assistance, straightforward vessel management, and security. Founded in 2015 and headquartered in Connecticut, Boat Fix has the industry’s only 24/7 service centers in the U.S. and Europe. Using the latest in IoT software, Boat Fix’s team continues to develop the best technology to provide unrivaled customer service.